Welcome to Borcelle Store
These Terms and Conditions govern your use of Borcelle Store (cheapphonecaseshop.com) and the purchase of our premium phone cases and tech accessories. By accessing our website and making a purchase, you agree to be bound by these terms.
1. Our Products and Services
Product Range
Borcelle Store specializes in artistic, technologically reliable accessories including:
- Protective phone cases (Apple, Samsung, iPad)
- Waterproof and shockproof cases
- Bluetooth earbuds and accessories
- External batteries and power banks
- Sports accessories and thermal bottles
- Floating straps and cable accessories
Quality Commitment
We blend artistic innovation with technological reliability to deliver products that meet the needs of our style-conscious, tech-savvy global community.
2. User Responsibilities
Account Integrity
When creating an account, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be at least 18 years old or have parental consent
Acceptable Use
You agree not to:
- Use our website for any illegal purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
3. Order and Payment Terms
Order Processing
- All orders are processed within 1-2 business days after payment confirmation
- You will receive a tracking number once your order ships
- We reserve the right to cancel any order for reasons including pricing errors or stock unavailability
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Shipping Information
Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipping
Free Shipping: Available for orders $50+ via EMS – 15-25 business days after shipping
Note: We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary during peak seasons.
4. Returns and Exchanges
Return Policy
- 15-day return window from delivery date
- Items must be in original, unused condition with packaging
- Original receipt or proof of purchase required
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Opened or used Airpods Cases
- Bluetooth Earbuds/Headphones
- External Power Banks/Batteries
- Floating straps showing signs of use
- Waterproof cases with evidence of water testing
- Products with broken seals or removed protective packaging
Refund Process
- Refunds processed within 3-5 business days of receiving return
- Original shipping fees are non-refundable
- Return shipping costs are customer’s responsibility
- Refunds issued to original payment method
5. Intellectual Property
Our Rights
All content on Borcelle Store, including:
- Website design and layout
- Product designs and artwork
- Brand names and logos
- Product photographs and descriptions
are the intellectual property of Borcelle Store and protected by copyright laws.
User-Generated Content
By submitting reviews, photos, or other content, you grant us a non-exclusive license to use, display, and modify such content for promotional purposes.
6. Liability Limitations
Product Use
While we ensure the highest quality standards:
- We are not liable for damages resulting from improper use of our products
- Waterproof cases should be tested according to manufacturer guidelines
- Technical accessories should be used with compatible devices only
Website Availability
We strive to maintain 24/7 website availability but are not liable for:
- Temporary website unavailability
- Technical issues beyond our control
- Third-party service interruptions
Maximum Liability
Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.
7. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information in compliance with applicable data protection laws.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, with mediation as the preferred method of resolution.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.
Contact Information
Borcelle Store
729 Kembery Drive
Chicago, US 60605
Email: [email protected]
Response Time: Typically within 24 hours
Business Hours: Monday-Friday, 9:00 AM – 6:00 PM CST
